Innovative banking activities are new avenues to increase business and capture new markets such as Internet Banking, Mobile Banking, Wholesale and Retail Banking, SME Banking, Universal and Narrow Banking, Offshore and Multinational Banking.
Skills development has been identified as a key requirement for economic growth worldwide. Laurel & Tercel Banking Sector Education and Training is an enabler of transformation in the broader banking and microfinance sector through skills development, creating a brighter future for banks’ employees, enabling change and continuous professional development.
Amongst other things, Laurel & Tercel makes provision for skills development through the establishment of sector-specific education and training courses:
|Course Ref.||Banks & Financial Institutions|
|LT-BFI001||Marketing Planning & Budgeting For Banks|
|LT-BFI002||Customer Service Excellence For Banks|
|LT-BFI003||Performance Management For Banks|
|LT-BFI004||Customer Relationship Management For Banks|
|LT-BFI005||Government Relationship Management (GRM) For Banks|
|LT-BFI006||Credit and Corporate Banking|
|LT-BFI007||Financial Risk Management|
|LT-BFI009||SME and Retail Banking|
|LT-BFI011||Corporate Credit Analysis|