The Various Bank Operations

Innovative banking activities are new avenues to increase business and capture new markets such as Internet Banking, Mobile Banking, Wholesale and Retail Banking, SME Banking, Universal and Narrow Banking, Offshore and Multinational Banking.

Skills development has been identified as a key requirement for economic growth worldwide. Laurel & Tercel Banking Sector Education and Training is an enabler of transformation in the broader banking and microfinance sector through skills development, creating a brighter future for banks’ employees, enabling change and continuous professional development.

Amongst other things, Laurel & Tercel makes provision for skills development through the establishment of sector-specific education and training courses:

Course Ref.Banks & Financial Institutions
LT-BFI001Marketing Planning & Budgeting For Banks
LT-BFI002Customer Service Excellence For Banks
LT-BFI003Performance Management For Banks
LT-BFI004Customer Relationship Management For Banks
LT-BFI005Government Relationship Management (GRM) For Banks
LT-BFI006Credit and Corporate Banking
LT-BFI007Financial Risk Management
LT-BFI008Private Banking
LT-BFI009SME and Retail Banking
LT-BFI010Transaction Banking
LT-BFI011Corporate Credit Analysis
LT-BFI012Loan Documentation 
All courses are designed and delivered in English or Arabic and produced in 3 levels: Beginner, Advanced and Proficient.